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Based on the spatial-temporal perspective of geography, this paper quantitatively measures the impact of COVID-19 on the spatial-temporal pattern of tourism network attention in Zhangjiajie, and finally summarizes the influencing factors and mechanisms. The results show as follows. (1) From the perspective of time, the online attention of tourism in Zhangjiajie shows a trend of "decline to rebound, and to stability", which reflects the temporal mobility of the effect of COVID-19 on the tourism. (2) From the spatial dimension, the scale-order of attention to the Zhangjiajie' s tourism network is relatively stable, and the effect of COVID-19 on the tourism shows a trend of "distance decay" on the whole. (3) The adjustment of tourists' perception of tourism risk, destination familiarity and location, tourists' risk tolerance and authority restriction are the influencing factors of tourism net-work attention. These factors interact with each other to drive the spatio-temporal change of tourism network attention.
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Owing to the continuous variant of the COVID-19 virus, the present epidemic may persist for a long time, and each breakout displays strongly region/time-dependent characteristics. Predicting each specific burst is the basic task for the corresponding strategies. However, the refinement of prevention and control measures usually means the limitation of the existing records of the evolution of the spread, which leads to a special difficulty in making predictions. Taking into account the interdependence of people' s travel behaviors and the epidemic spreading, we propose a modified logistic model to mimic the COVID-19 epidemic spreading, in order to predict the evolutionary behaviors for a specific bursting in a megacity with limited epidemic related records. It continuously reproduced the COVID-19 infected records in Shanghai, China in the period from March 1 to June 28, 2022. From December 7, 2022 when Mainland China adopted new detailed prevention and control measures, the COVID-19 epidemic broke out nationwide, and the infected people themselves took "ibuprofen” widely to relieve the symptoms of fever. A reasonable assumption is that the total number of searches for the word "ibuprofen” is a good representation of the number of infected people. By using the number of searching for the word "ibuprofen” provided on Baidu, a famous searching platform in Mainland China, we estimate the parameters in the modified logistic model and predict subsequently the epidemic spreading behavior in Shanghai, China starting from December 1, 2022. This situation lasted for 72 days. The number of the infected people increased exponentially in the period from the beginning to the 24th day, reached a summit on the 31st day, and decreased exponentially in the period from the 38th day to the end. Within the two weeks centered at the summit, the increasing and decreasing speeds are both significantly small, but the increased number of infected people each day was significantly large. The characteristic for this prediction matches very well with that for the number of metro passengers in Shanghai. It is suggested that the relevant departments should establish a monitoring system composed of some communities, hospitals, etc. according to the sampling principle in statistics to provide reliable prediction records for researchers. © 2023 Chinese Physical Society.
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Aims: Globally, mental illness and substance use disorders are the leading cause of disability and disease burden for young people. Orygen is an Australian youth mental health organization with a mission to reduce the impact of mental ill-health on young people, families and society, and one of only a few known research and clinical centres with a dedicated Knowledge Translation division. This paper provides a case study of the workforce development team within Orygen Knowledge Translation, outlining how implementation science informs their work and how the division has adapted its model of service support in the face of COVID-19. Method(s): Process data on training and resources developed and delivered by the workforce development team at Orygen over the period 2017-2021 was collated and synthesized with team reflections about the adaptations made by team in response to the COVID-19 pandemic. Results and Conclusion(s): Since 2017, the team has delivered training to more than 4000 youth mental health workers across Australia, on the topics of trauma, psychosis, mood and anxiety disorders, brief interventions, cognition and other areas of youth mental health. The COVID-19 pandemic generated abrupt and dramatic changes to the delivery of workforce and service development initiatives in Australia due to significant restrictions to travel and in-person events. It also placed major delivery demands on youth mental health services. The COVID-19 pandemic facilitated profound and rapid changes to service delivery and development in Australian youth mental health. Implementation science offers flexible models to support a changing system.
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This research aims to grasp the evolution of consumer demand and improve the resilience of the hotel industry under the public health crisis (COVID-19). Online reviews of 7,679 hotels in 10 cities were collected from Ctrip, China's major online hotel platform. Then, we applied opinion mining and time evolution to mine the change in consumer demand before, during, and after the COVID-19 pandemic. Findings show that some consumer demands (e.g. epidemic safety) will change during the outbreak period. However, during the nonoutbreak period, users were more concerned about their own check-in experience (e.g. hotel facilities, front desk services). This article provides new ideas for identifying the dynamic value of online reviews. We suggest that businesses focus on ensuring hotel safety during the crisis period. The results contribute essential theoretical and practical significance to the hotel industry's crisis management during public health crises.
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In order to better understand the impact of COVID-19 on the free-floating bike-sharing (FFBS) system and the potential role of FFBS played in the pandemic period, this study explores the impact mechanism of travel frequency of FFBS users before and after the pandemic. Using the online questionnaire collected in Nanjing, China, we first analyze the changes of travel frequency, travel distance, and travel duration in these two periods. Then, two ordered logit models are applied to explore the contributing factors of the weekly trip frequency of FFBS users before and after COVID-19. The results show that: (1) While the overall travel duration and travel distance of FFBS users decreased after the pandemic, the trip frequency of FFBS users increased as the travel duration increased. (2) Since COVID-19, attitude perception variables of the comfort level and the low travel price have had significantly positive impacts on the weekly trip frequency of FFBS users. (3) Respondents who use FFBS as a substitution for public transport are more likely to travel frequently in a week after the outbreak of COVID-19. (4) The travel time in off-peak hours of working days, weekends, and holidays has a significantly positive correlation with the trip frequency of FFBS users. Finally, several relevant policy recommendations and management strategies are proposed for the operation and development of FFBS during the similar disruptive public health crisis.
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After the global tourism industry has experienced the impact of the pandemic, it is critical that people gain confidence in traveling and have the impression that staying in hotels is now safe, because only in this way tourism businesses such as hotels can be fully successful in recovering. For this reason, the researchers guided by a descriptive research design and quantitative research approach, aimed to determine what people think about staying in a hotel, particularly in terms of safety and security, price, location, and service quality, in the time of COVID-19 pandemic recovery stage, focused on the local community of Calamba City, Laguna, Philippines, being one of richest cities in the country and the place where the researchers reside. Moreover, a comparative analysis of the perspective of the respondents has been performed in terms of their age, sex, and educational attainment, identifying which age, sex and educational attainment groups have more positive or negative attitude, and a higher or lower level of hotel stay intention compared with other groups. Being the first study that has assessed the tourism market particularly in terms of their perspective on hotel stay as the hospitality industry attempts to recover from the impact of the pandemic, this is expected to provide a clear picture of the need for management of hotels to continuously work on marketing efforts highlighting the information that it is now safe to practice tourism and stay in their establishments, hence, serving as a guide in coming up with promotional strategies and an action plan, as well as a motivation for researchers who wish to determine the same in their locality or country.
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By the beginning of 2020, the illness had been named as COVID-19, which had spread due to its extreme severity affecting multiple industries and sectors throughout the world. To protect the public's health and safety, the Philippine government has established a number of quarantine regulations and travel restrictions in reaction to the current COVID-19 outbreak. Nonetheless, the ILO predicted that the pandemic would initially disrupt the economy and labor markets, affecting 11 million employees, or around 25% of the workforce in the Philippines. Therefore, the government continues to urge employers of local companies and enterprises to use alternative work plans, such as a WFH - work-from-home operation in accordance with the established policies. In line with the concept of telework, several studies have already been carried out, though some were declared inconclusive and require additional study. Hence, in this research, a mobile application was created to evaluate the employee's telework capability assessment using a Fuzzy-based model which utilizes Google AppSheet, Apps Script, and Sheets. The developed mobile application is able to provide capacity evaluation utilizing the four key input variables, which are also reasonably characterized for potential telecommuting cost evaluation. © 2022 IEEE.
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By early 2020, COVID-19 has caused a global pandemic which led to an enormous number of challenges worldwide in various sectors. The Philippine government has implemented multiple quarantine guidelines and travel restrictions to ensure the people's health and safety. However, the International Labour Organization projected an initial economic and labor market disruption affecting 11 million workers, or about 25% of the Philippine workforce, due to the pandemic. Therefore, the government, thru the concerned agencies continues to encourage employers to implement alternative work plans such as a work-from-home (WFH) operation in compliance with the established regulations in line with existing laws and policies. In line with the telecommuting concept, various research has already been performed, however, some were regarded inconclusive and require further study. Hence, in this study, a Web application was developed along with an embedded fuzzy model to evaluate the telecommuting capability assessment of employees. The proposed web application with embedded fuzzy model is capable of providing capability assessment using the four main input variables which are also relatively characterized for possible telecommuting cost assessment. © 2022 IEEE.
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The tremendous growth of tourism in Albania in recent decades, made important the understanding of the role that digital marketing and mobile technology is playing in this field. Tourism in Albania is one of the most important economic sectors of the country, and is growing year after year. It is emphasized that digitalization is a new form of communication between producers and consumers of tourism services, becoming a source of competitive advantages for tourism organizations. The main goal of the study is to give us a clear overview of the use of the Internet, information technologies and digital marketing in Albania. For the realization of this study, we used a methodology that combines primary data with secondary ones. The research was conducted through questionnaires that were sent to Albanian travel agencies via email. The questionnaire contains 17 questions, and was sent to 150 travel agencies, of which 102 agencies responded. Regarding the study, digital marketing plays an important role in improving the image of Albanian tourism throughout the world. It has created facilities in the way of doing marketing and reducing the costs of businesses. Through digital marketing, travel agencies have managed to promote our country online, personalize services and, above all, be closer to customers. The research found that the most effective digital marketing tools used by the agencies are Instagram and Facebook.
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This study was conducted with the aim of empirically analyzing the impacts of the pandemic of the Covid-19 on the Quebec tourism industry, with a particular focus on the outdoor sector, given that the latter seems to have been a form of escape in several countries and for many citizens. Based on a quantitative approach and a self-administered survey in the summer of 2020 (n = 1210), this study made it possible to analyze the organizational situation of this industry, the tourism performance of the organizations surveyed, their human resources concerns, their short- and medium-term development prospects, as well as the structural and organizational elements where the organizations are the most vulnerable. Overall, it can be seen that the outdoor sector, thanks to its 40 intrinsic characteristics, stands out very positively in this industry, in particular in contrast to organizations located in large urban centers that depend on clients from outside Quebec.
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PurposeFood festivals are prevalent for those passionate about food experience globally. More importantly, feedback from food reviewers on mass media platforms has been becoming a critical factor in facilitating the decision-making process of tourists in particular cities. Moreover, stimulating local tourism activities, thanks to food festivals, prove advantageous to the well-being of local habitants. The purpose of this paper is to provide readers with a general overview of food festival research trends in tourist cities, as tourism has the potential to contribute to targets in Goals 8, 12 and 14 on sustainable consumption and production and the sustainable use of resources, respectively, (UNWTO: World Tourism Organization).Design/methodology/approachThis study searched and filtered documents from the Scopus and Web of Science databases, as well as used bibliometric analysis and other mathematical and statistical methods, to better understand the food festival research context between 1970 and 2021. The carriers with mathematical and statistical methods. VOSviewer algorithm was used to identify critical input for visualizing bibliometric networks and to create a framework for this academic food festival research.FindingsThe findings are primarily related to pre and post-COVID-19 research on food festivals worldwide. Furthermore, using an inductive approach, this paper reveals the impact of food festivals in cities and tourist behaviors. According to the findings, the food festival research trends are about "food festivals,” "slow food festivals” and "local food festivals.” Factor analysis is one of the most common analyses in this type of research. Other studies could use the findings and limitations to select appropriate themes and analysis approaches for their research topics.Research limitations/implicationsResearch data sets are mainly from articles that may not account for all actual trends during this pandemic.Originality/valueThis review expects to provide insights into food festivals and help future researchers to recognize several research gaps such as the lack of research on food festival manufacturers and producers or the consistency in visitors' aspect research of quality service, visitors' loyal intentions, satisfaction and culinary experience. The tourism industry can find research trends of food festivals and issues following COVID-19 to find their management styles to fit the context of the post-COVID-19 pandemic, facilitating organizing a safe and effective food festival.
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Despite an increased emphasis on improvement in airline service quality concerning consumer behavior, such as passenger repurchasing as a result of their behavioral intention over the last several decades, there is still much less concern with the nature of airline service quality than should exist in the so-called "logistics service quality” and less concern with examining the specific behavioral intention preceding repurchasing behavior together with the theory of planned behavior. As such, this study aims to explore these issues, along with the psychological factors of the theory of planned behavior, that can lead to repurchasing behavior via word-of-mouth intention (WOMI). With an online survey of 383 respondents experienced with flying, the results reveal that the logistics service quality and each determinant in the theory positively influence a passenger's repurchasing behavior through WOMI. Accordingly, service marketers can implement service design and apply integrated marketing communication by learning from repurchasing behavior that was formed by the given factors to retain their existing customers. Moreover, this study is the first to empirically and explicitly validate dimensions of airline services through the lens of logistics that are deemed fit with the nature of the airlines. It advances the understanding of theory approaching and connects what has hampered its advancement in a body of knowledge, simultaneously in a context of airline context where it should not be relegated to transportation and consumer and service orientation.
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COVID-19 Pandemic has a profound Impact on the Indian tourism sector, especially on beach tourism. Research shows significant changes in the pattern of the ecological terrain of coastal areas and on the community dependent on tourism business and marine life, due to the imposition of lockdown for several months. The paper discusses the change in behavioral patterns of people during Pre and Post COVID-19 for visiting any beach destination in near future in terms of preferences in accommodation, selection of beaches based on crowd and other factors that will be considered in post pandemic days. This study brings out various key indicators shaping the pattern of beach holidays in the future based on the survey conducted among tourists belonging to youth population. The survey considered the tourists preferences of visits and factors they would look upon to choose beach holidaying in the Post COVID-19 years. The influence of the pandemic on quality of beaches, visitors'willingness to visit beaches in future, Post Pandemic opportunities and strategies of destinations for shaping tourism further have also been examined. ©Copyright IJHTS.
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Urban space is often the cause of disputes. The underlying causes of these disputes are conflicting interests, attitudes and needs regarding the way it is used. Among the various functions performed by cities, tourism activities have been distinguished as the foremost in the cities of historical value. Mass tourism has developed in the last decade and its excessive flow of tourists has in turn led to overtourism which as described in literature is a negative phenomenon. The causes of conflicts related to the development of tourism and their scale are very diverse. The freezing of the tourism economy during the COVID-19 pandemic created an opportunity to balance its development in the future. As described in the article, this research aims at identifying the attitudes and expectations of Krakow's residence towards the tools of balancing the tourism economy in the post pandemic period. The statistical analysis of the acquired data collected through questionnaires from 386 respondents during July 2020 revealed that most of the respondents support the preservation of cultural heritage and landscapes over business and profit making.
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The tourism sector was among the most affected sector during the COVID-19 pandemic and has lost up to USD 5.87 billion potential revenue. Since many countries closed the borders, including Indonesia, by applying travel restrictions and thus tourists postponed their visits. Whereas vaccine distribution has shown good progress as the vaccination percentage in Jakarta and Bali has shown promising results since the majority of its population has been vaccinated, and it helps many industries, including tourism, recover. However, the pandemic might change tourist behavior. In addition, information about tourist destinations is spread poorly in various sources, and it psychologically affects tourists' decision to visit. Many works have been published to address this issue with the recommendation system. However, it does not provide geopolitical variables such as PPKM in Indonesia to ensure safeness for the tourist. Therefore, this research aims to enhance innovations in the tourism industry by considering the geopolitics factor into the system using Multiple Linear Regression. The result of this research demonstrates the effectiveness of geopolitics added variable on three different cities Jakarta, Java, and Bali. It can be implemented in a wide area in Indonesia. For further research, the proposed model can be used in a wide area in Indonesia and developed for a more comprehensive recommendation system. © 2022 IEEE.
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Background: On-line education in a way was a forced introduction in our education system in wake of COVID-19 pandemic. Teachers as well as students became a part of this shift in education delivery mostly by force and rather by choice. However, in the short run itself it was realised that while shifting to this new-medium has its own challenges it also comes with its own set of advantages. Background: This research paper attempts to study and analyse the perception of teachers in hospitality education towards on-line education. Objective of study is to identify the major challenges and benefits of hospitality education as perceived by faculty members. Methodology: Descriptive research design was employed. The study was conducted by administering a structured questionnaire among faculty members of various IHMs and analysis of data was done. Locale is pan-India reached through google questionnaire method with a sample size of 50 faculty members from different IHMs in the country. Data was analysed with the help of excel tools, bar diagrams and graph. Results: Research revealed that in spite of the sudden paradigm shift in the macro environment faculty members responded well to the challenge of optimising learning for students in an on-line mode. Initially 80% faculty members found this shift challenging but now 80 percent believe that blended learning is future. Assessments and sustaining interest of students however are major challenges with 82 and 84 percent of faculty members respectively agreeing to this being a major issue. Conclusion: Teachers perceive blended learning to be a norm in future. It is perceived that while it's very difficult to impart skill training in an on-line mode, for theoretical classes this could be a preferred mode.
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In March 2020, a large number of people moved from cities to their homes in rural areas, and a few months later, many returned to cities. These journeys were undertaken not only during the COVID-19 pandemic against the advisory of governments and public health experts, but the circumstances of travel were also under extreme hardship. How may we understand this intense response by people? By drawing on the migration theory and the roles of social ties or social organisation, we can better explain peoples' reactions during this pandemic. Notably, we find non-material values, such as the dignity of labour or responsibilities to family, are significant to decision -making, and there is a desire not to compromise on these values. Further, our analyses find that the distinction between pre-disaster and post-disaster situations may not be helpful.
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A In a world undergoing profound changes rarely seen in a century, the Covid-19 pandemic has accelerated these changes that the instability and uncertainty factors facing economic and social development have in- creased significantly. Among them, the "black swan" indicants in tourism destination development are constantly emerging, which not only have a direct impact on tourism stakeholders, but also bring huge losses to the national economy and social development. Therefore, how to effectively prevent and resolve tourism destination crisis is of great significance to the overall improvement of social crisis management level and governance capacity. The study reviewed related papers and then systematically divided them into seven topics. In addition, the current study indicates the limitations of every theme and give its comments. Based on the work mentioned above, the current study demonstrates seven future research directions of tourism destination crisis events, identifies five key nodes with crisis life cycle theory, develops a multi-stage, multi-dimensional and multi-level analysis model, establishes the concept of the whole process, all elements, and comprehensive management of tourism destination crisis events, and constructs an integrated framework for accurate management of tourism destination crisis events. It is expected to form a theoretical system of tourism destination crisis events management, and better guide the development practice of "seeking opportunities in crisis and turning them into opportunities" in China tourism destinations.
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PurposeThis research conceptualises the hallmark event, Melbourne Cup in Australia, as a major sporting brand experience. While numerous studies have explored consumer engagement and experiences in major sporting events, few research studies highlight the negative issues, such as alcoholism, gambling and violence, that may affect consumer engagement and experience. This article addresses the challenges and opportunities of providing immersive and transformative experiences through transformative service research (TSR) approaches when such negative issues are swirling around.Design/methodology/approachThe paper is conceptual. It uses the example of Melbourne Cup to illuminate aspects of the conceptual framework.FindingsThe article unpacks a myriad of positive and negative immersive brand experiences and contributes a conceptual framework to understand the sporting brand experience phenomenon and shows how authentically responsible marketing approaches can improve the sport spectator experience.Research limitations/implicationsInsights from the extended TSR framework presents implications for various organisations that are involved with strategic destination marketing approaches. It guides key stakeholders to engage in dialogue and collaborate in order to improve the attendee transformative experience. Inviting collaborators will facilitate the exchange of ideas that will improve event organisation. Consistent approaches among hospitality service providers would improve alcohol service and create a safe environment for attendees. The TSR framework guides players of the experience to engage in meaningful dialogue with a common goal to improve consumer wellbeing. Education and training therefore are key elements in the consumer sporting brand experience.Practical implicationsThe adapted TSR framework offers insights to destination marketers such as sporting agencies, tour operators and sporting organisations/clubs. Marketers may promote bigger sporting events and organise tours via travel agencies and ignore key elements that may influence attendee decision. Destination marketing organisations (DMOs) can use the framework to promote effective planning and the key initiatives that the iconic event is involved with. The framework can be used as a guide to manage similar international events. Events of major or mega size and international reputation need specific frameworks that address crowd behaviours of similar sizes.Originality/valueAn extended transformative service approach is being conceptualised for major sporting brand experiences. Practical implications are also highlighted for DMOs when raising the profile of city brands.
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During the health crisis caused by COVID-19, virtual reality (VR) proved to be useful for the tourism industry, allowing this industry to continue working despite the restrictions imposed. However, it remains to be seen if the impact of this sanitary crisis in the tourism industry influenced managers' intention to adopt this technology in the post-pandemic period. To fill this gap, a qualitative methodological approach was adopted, using the MAXQDA20 software and interviews with managers of tourism enterprises. The results show that the willingness to invest in technology, the perception of VR as a business strategy, and the perception of the impact of the pandemic are factors that regulate the intention of companies to adopt VR. In addition, prior experience with VR and the perception of technical support are also important for its adoption. Thus, it was concluded that VR can be a valuable sustainable strategy for tourism companies to address the challenges imposed by the pandemic. However, adopting the technology depends on factors such as financial availability, business strategy, and previous experience with VR. Furthermore, tourism companies must also receive adequate technical support to ensure its correct implementation.